Returns & Exchanges

We want you and your pup to be 100% satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn canine apparel and accessories. Please ensure items are free of pet hair and in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the fabric is clean and hair-free.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return, we will process your refund or ship out your exchange within 5-7 business days.